Congestion at Chittagong Seaport: Causes and Consequences. A case study in Malaysia
Abstract
The purpose of this study is to investigate the underlying causes of seaport congestion at Chittagong seaport, a critical gateway for international trade and a vital contributor to Bangladesh's economic growth. Seaport congestion is a pervasive issue that not only disrupts the flow of goods but also hampers the economic progress of nations reliant on efficient trade operations. To achieve the study's objectives, a survey-based research design was employed, utilizing convenience sampling to collect data from port employees. The data were analyzed using the SmartPLS 3.2.1 software, focusing on the Importance-Performance Matrix Analysis (IPMA) to identify key factors contributing to congestion. The findings reveal that information technology, equipment, and time management are the most significant factors influencing congestion at the port. The study concludes that enhancing the use of information technology and upgrading cargo-handling equipment are essential steps for reducing congestion. Furthermore, the study highlights the need for a holistic approach involving all stakeholders to improve the operational efficiency of the Chittagong seaport and, consequently, bolster the country’s trade growth. The implications of this study are far-reaching, offering valuable insights for policymakers, port authorities, and industry stakeholders aiming to optimize seaport operations and support sustainable economic development.
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